Online Transaction & Enterprise Wide Technologies and Methodologies

Security (online transaction)

How to make sure your transaction is secure?

1. Use the latest Internet browser
2. Look for digital certificates
3. Read the privacy policy
4. Only use one credit card
5. Not sharing passwords

Enterprise wide technologies and methodologies

• Collaboration Key - companies set up smart hubs that are not only used by their own customers, but also interact with other companies' sites
• Breaking Barriers - allowing constant updates of information related to inventory, product availability and shipping status
• Supercharged Kiosks  - The customer could even purchase the TV directly from the kiosk for later deliver
• IM's New Role  - instant messaging likely will be beefed up to handle everyday business processes
• Speeding Things Up - the real-time aspect of future e-commerce technologies will allow users to engage in "threaded discussions" as they negotiate contracts and share data
• On the Same Page 
• Wireless e-commerce - also called mobile commerce or m-commerce

E-Banking

E-Banking

E- Banking

Allows customers of a financial institution to conduct financial transactions on a secure website operated by the institution, which can be a retail or virtual bank, credit union or building society

Features of E-Banking

Example of E-Banking

• CIMB Bank
• Bank Rakyat
• HSBC Bank

E-Commerce

What is E-COMMERCE

E-commerce is the short form of electronic commerce which is used to describe business that is conducted over the Internet using any of the applications that rely on the Internet, such as e-mail, instant messaging, shopping carts, Web services, FTP, and EDI (electronic data interchange), among others.

Includes:

1. Online business to business transactions
2. Online business to consumer transactions
3. Digital delivery of products and services
4. Online merchandising
5. Automated telephone transactions (eg. phone banking)

Examples of E-COMMERCE

 

Types of Ecommerce

Collaborative Online Learning

Online Forum

Wikis

Podcasting

•  It is a series of digital media files (either audio or video) that are released episodically and downloaded through web syndication.

Podcasting could be used for:

• news/updates
• guest lectures
• student presentations
• student-produced podcast
• interviews with guest experts

   Second Life

Learning & Communicating

Importance of Communications

Advantages online communication

•  Personal use of the Internet/web
• Interaction with other users of the Internet
• Online relationship development
•  Presentation of oneself, product/service and institution
•  Learning/teaching over the internet
• Secure and private use of the internet

Network technologies used in online communication skills

• SELF - individual use of the internetINTERACT – online communication with others
• RELATE – skills for development of online relationships
• PRESENT – presentation of oneself, product, organization
• LEARN – finding, using and presenting educational info.
• PROTECT - related to internet security and privacy
• SELF - computer literacy, cyberphobia, motivation for internet use and internet   addiction.
• INTERACT – online communication skills, channels, messages, contexts, netiquette
• RELATE – initiation of interaction, online conversation, attentiveness, self-disclosure, bonding

How to Be an Effective Team Player in Online Forums

Online Threats

Internet security

- Involves the protection of a computer's internet account and files from intrusion of an unknown user

         -  Unleashing destructive software programs

-        -  Hacking computer networks as sport

How to protect PC?

-         -  Well selected passwords

-         -  Change of file permissions

-         -  Back up of computer's data

    These are the threats that way infect your computer :

•    VIRUS
•    COMPUTER WORM
•    TROJAN
•    SPYWARE

How to know my PC is infected?

•       Your computer runs slower than normal
•       Your computer stops responding or locks up often
•       Your computer crashes and restarts every few minutes
•       Your computer restarts on its own and then fails to run normally
•     Applications on your computer do not work correctly

Netiquette Guidelines

Do’s and donts on the internet

Here are some guidelines on the netiquette guidelines